Integritetspolicy
Denna integritetspolicy avser hantering av användardata, filuppladdningar, analysprocesser, betalningsregister, loggning, lagringsperioder samt användarrättigheter på webbplatsen.
E-post: admin@smartarch.ai
Integritetspolicy
Denna integritetspolicy avser hantering av användardata, filuppladdningar, analysprocesser, betalningsregister, loggning, lagringsperioder samt användarrättigheter på webbplatsen.
Categories of Personal Data Processed
If the website does not support user account creation, account information is not processed. However, the system may generate an anonymous or transaction-based customer/application ID for tracking transactions, payments, analysis results, returns, or support activities.
Contact information, billing or company information, service usage information, technical information, file and analysis metadata, payment and billing records, upload times, analysis times, output generation times and deletion events may be processed.
Uploaded file contents are processed exclusively to provide the service, perform analysis, generate outputs, debug errors, meet security requirements, and comply with legal obligations.
Purposes of Processing Personal Data
Personal data may be processed for website operation, authentication, session management, file upload services, AI-assisted analysis, demo and paid services, payment transactions, invoicing, output generation, result downloads, technical support, error detection, security, fraud prevention, legal compliance, dispute resolution, service quality and performance improvement.
Log and Audit Records
Log records may be maintained to ensure secure website operation, transaction traceability, error detection, and evidence in potential disputes. Logs are retained only for the necessary duration and safeguarded for authorized access only.
Cookies and Similar Technologies
Strictly necessary cookies may be used for website operation, session management, security, language selection and payment processing.
Performance, analytical and preference cookies may be used to improve service quality and remember language, region and display preferences. Advertising cookies are used only where explicit consent is obtained.
Transfer of Personal Data
Personal data may be shared with hosting, cloud infrastructure, payment, email, analytics, technical support, accounting, legal, audit, security and authorized public authorities only for service delivery, legal compliance, security, or explicit consent.
Children's Privacy
The services are not intended for children. Data from persons under 16 is not knowingly collected, and users under 13 are not permitted to use the system. If child data is identified, it is deleted and processing ceases.
Retention Periods
Personal data is retained only as long as necessary. Uploaded files are retained for 72 hours after analysis and output generation; transaction records are retained for service completion and six months thereafter; payment and invoice records are retained as required by tax and accounting legislation.
Data Transfer Abroad
Due to the technical infrastructure, data may be transferred abroad through cloud servers, AI analysis systems, payment infrastructures, email services, CDN/cache systems and log/error monitoring systems. Transfers are conducted under applicable legal mechanisms such as SCCs, adequacy decisions, explicit consent, standard contracts, IDTA/UK Addendum or local transfer rules.
Third-Party Links and Services
The website may include links to third-party websites, payment infrastructures, support tools, analytics tools or cloud services. Users are advised to review the privacy policies of third parties before using those services.
Policy Changes and Contact
This policy may be updated due to legislative changes, technical infrastructure changes, new products or services, payment processes, security practices or changes in processing activities.
Last update date: [05.05.2026]
E-post: [email protected]
Support channel: [support link]
Rättsliga grunder för behandling av personuppgifter
| Datakategori | Behandlingsändamål | Rättslig grund |
|---|---|---|
| Användarnamn / ID | tillhandahållande av tjänst | fullgörande av avtal |
| Kontaktuppgifter | support, aviseringar | avtal + berättigat intresse |
| Fildata | AI-analys | avtal |
| Tekniska data (IP, enhet) | säkerhet, loggar | berättigat intresse |
| Betalningsdata | betalning, faktura | rättslig förpliktelse |
| Loggposter | säkerhet, bevis | berättigat intresse |
| Cookies (nödvändiga) | systemdrift | berättigat intresse |
| Cookies (analys/annonsering) | analys/marknadsföring | uttryckligt samtycke |
Tabell över personuppgiftshändelser och lagstadgade tidsfrister
| Händelse | KVKK (Turkiet) | GDPR (EU) | UK GDPR | USA (CCPA/CPRA) | Not |
|---|---|---|---|---|---|
| Svarstid för användarbegäran | 30 dagar | 1 månad | 1 månad | 45 dagar | I USA: 45 dagar + förlängning med 45 dagar |
| Förlängning av tidsfrist | ingen (undantagsvis) | +2 månader | +2 månader | +45 dagar | användaren måste underrättas |
| Avgiftsbegäran | kostnadsfri | kostnadsfri | kostnadsfri | kostnadsfri | avgift kan tas ut vid missbruk |
Personuppgiftsincident
| Händelse | KVKK | GDPR | UK GDPR | USA | Not |
|---|---|---|---|---|---|
| Anmälan till myndighet | ”så snart som möjligt” | 72 timmar | 72 timmar | varierar per delstat | KVKK anger ingen fast tidsfrist |
| Meddelande till användare | vid behov | vid behov | vid behov | obligatoriskt | krävs om det finns risk |
| Intern registerföring | ✔ | ✔ | ✔ | ✔ | obligatoriskt i alla fall |
Radering / förstöring av data
| Händelse | KVKK | GDPR | USA | Not |
|---|---|---|---|---|
| Svar på raderingsbegäran | 30 dagar | 1 månad | 45 dagar | |
| Raderingsprocess | skälig tid | utan dröjsmål | skälig tid | |
| Om lagstadgad lagring gäller | raderas inte | raderas inte | raderas inte | skatt m.m. |
Logg- och lagringstider (praktisk standard)
| Data | Rekommenderad period | Förklaring |
|---|---|---|
| Loggposter | 6 månader – 1 år | säkerhet |
| Transaktionsposter | 6 månader | lämpligt för ditt system |
| Uppladdad fil | 72 timmar | efter analys |
| Betalningsposter | 5–10 år | skatteplikt |
| Cookiedata | 6–24 månader | beroende på cookietyp |